1. Introduction
Welcome to wildview.ie. This Privacy Policy explains how Wild View (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website wildview.ie or make a purchase.
We are committed to protecting your privacy and complying with EU data protection laws including the General Data Protection Regulation (GDPR).
2. Our Contact Details
Wild View is a trading name of Auracrest Limited, registered in Ireland, company no. 801310.
Dournane Road, Mooncoin
Co. Kilkenny, X91 WD92, Ireland
Phone: +353 89 944 7998
Email: mail@wildview.ie
3. What Information Do We Collect?
We collect the following information from you:
Type of Information Examples
Identity Data Name, username
Contact Data Billing address, shipping address, email address, phone number
Financial Data Payment card details (processed securely by our payment provider)
Transaction Data Products purchased, order date, order history, payment amount
Technical Data IP address, browser type, device type, operating system
Profile Data Your account login, purchase history, preferences
Usage Data How you use our website, pages visited, time spent
Marketing Data Your preferences for receiving marketing emails
4. How Do We Collect Your Information?
We collect information from you when you:
Create an account on wildview.ie
Place an order
Subscribe to our newsletter
Contact us via email or contact form
Browse our website (via cookies)
5. How Do We Use Your Information?
We use your information for the following purposes:
Purpose Legal Basis
To process and deliver your orders Contractual necessity
To manage your account Contractual necessity
To communicate with you about your order Contractual necessity
To comply with tax and accounting laws Legal obligation
To improve our website and customer service Legitimate interests
To prevent fraud Legitimate interests
To send marketing emails (only if you opt in) Your consent
To measure our advertising and show you relevant ads (only if you accept marketing cookies) Your consent
6. Cookies
We use necessary cookies to run the shop (for example your shopping cart, checkout and login). These do not need your consent.
We only use statistics and marketing cookies and similar technologies if you click “Accept” (or allow them under “View preferences”) in our cookie banner. Until then they are blocked. You can change or withdraw your choice at any time using the cookie settings link on our Cookie Policy page.
If you give consent, the following services may be used:
Statistics: Matomo (website statistics).
Marketing and advertising: Meta Platforms Ireland Ltd (Facebook and Instagram Pixel), Google Ireland Ltd (Google Ads and Google Merchant Center conversion measurement), TikTok Technology Limited (TikTok Pixel) and Pinterest Europe Ltd (Pinterest Tag). These help us measure our ads and show you relevant products on these platforms.
Some of these companies may transfer data outside the EU. Where this happens, they use safeguards approved by the EU (such as the EU-US Data Privacy Framework or Standard Contractual Clauses).
Full details of each cookie are listed in our Cookie Policy.
7. How Do We Share Your Information?
We share your information with the following third parties:
Third Party Purpose
Payment processors (Stripe / WooPayments, Klarna) To process your payments securely
Shipping carriers To deliver your orders to your address
Email marketing service To send you newsletters if you subscribed
Analytics provider (Matomo) To understand how customers use our site (only with your consent)
Advertising platforms (Meta, Google, TikTok, Pinterest) To measure our ads and show relevant products (only with your consent)
Google Merchant Center To show our products and prices in Google Shopping (no personal data shared)
IT and hosting providers To keep our website running
We do not sell your personal data to any third party.
8. How Long Do We Keep Your Information?
We keep your information for different lengths of time depending on what it is:
Type of Information Retention Period
Order information 7 years (for tax and accounting purposes)
Account information As long as you keep your account active
Marketing preferences Until you unsubscribe
Customer service emails 2 years
9. Your Legal Rights Under GDPR
As a customer in the European Union, you have the following rights:
Right What It Means
Right to access You can request a copy of all personal data we hold about you
Right to rectification You can correct any inaccurate or incomplete data
Right to erasure You can request that we delete your data (right to be forgotten)
Right to restrict processing You can ask us to limit how we use your data
Right to data portability You can request a copy of your data in a machine-readable format
Right to object You can object to us using your data for direct marketing
Right to withdraw consent You can unsubscribe from marketing emails and change your cookie choices at any time
To exercise any of these rights, contact us at mail@wildview.ie
We will respond to your request within 30 days as required by law.
10. Data Security
We implement security measures to protect your personal data including:
SSL encryption on all pages (look for the padlock in your browser)
Secure payment processing (we do not store your full payment card details)
Regular security updates to our website
11. Children’s Privacy
Our website is not intended for children under 16 years old. We do not knowingly collect personal information from children under 16.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
13. How to Complain
If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Data Protection Commission of Ireland:
Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland
Website: dataprotection.ie